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Tuesday, March 16, 2010
Tuesday, June 15, 2010
Don’t miss our quarterly LynxGate Community Web Forum We are open to your ideas, please email us your topic suggestions
Tuesday, March 23, 2010
Tuesday, April 20, 2010
This module is designed to assist your IT staff in understanding how to administer your Lynx server. During this session each participant will learn the importance of daily, weekly and monthly IT practices. Discussions include monitoring, the use of SQL agents and how to run simple queries, the importance of backing up the databases and other related systems. Employees responsible for maintaining the ATM network, are encouraged to attend this session.
Wednesday, March 24, 2010
Wednesday, April 14, 2010
This session is designed to educate each participant in understanding how Shared Branch transactions work in the LynxGate environment. We take a look at Shared Branch transaction flows, validation processes, balancing tips, and demonstrate troubleshooting tips. Financial Institutions migrating or new to Shared Branch would benefit from this session.
Wednesday, March 24, 2010
Wednesday, April 21, 2010
Cardholder Services training was designed with the word "service" in mind. This session reviews how your current LynxGate processes are supported. We discuss and demonstrate card base related functions, troubleshooting techniques and validation practices. The employee(s)responsible for managing the Financial Institution card database including card ordering, card maintenance and researching inquiries should attend this session.
Thursday, March 25, 2010
Our ConfigBuilder module is designed to train how to use the ConfigBuilder software in the creation of load sets for LynxGate driven ATMs. During this session, each user will learn how to modify screens, establish graphics, and much more.
For customers that have ConfigBuilder LX, training is now included in this module.
Tuesday, March 30, 2010
Tuesday, April 13, 2010
This session is designed for the employee(s) responsible for balancing the daily Switch Settlement, and General Ledger accounts. During this class, students will participate in an exercise to balance switch activity and the General Ledger for one day. Also there will be exercises on how to view exceptions, run reports and where to go to obtain totals and relevant information needed to balance.
Tuesday, March 30, 2010
This session is designed for the employee(s) responsible for balancing the daily Switch Settlement, ATM Cash and General Ledger accounts. For Financial Institutions with CAT driven ATM's this course is highly recommended. During this class, students will participate in an exercise to balance switch activity, ATM Cash and the General Ledger for one day. We will demonstration how to run reports on CAT, view exceptions amd obtain totals needed to balance daily.
Thursday, April 22, 2010
Traxx (“Traxx”) is LynxGate Solutions’ platform for monitoring your Lynx Server. Traxx 2.0 is the latest release which now supports Host Monitoring, & Diebold Decals support. In this session we will cover the new features in addition to monitoring, notification, and reporting.
Dates listed here are for specialized sessions only, for those getting TRAXX for the first time please contact our Lynx Learning team.
Monday, April 26, 2010
This Webinar is a high level overview of the LynxGate product. We will discuss product features and functionality, view and demonstrate various web links within the Web Pages. The first 30 minutes has been designed for all LynxGate customers, the last 15 minutes is specific to those that have or will have LynxGate driven ATMs.
Tuesday, May 25, 2010
This 90 minute session is designed for Financial Institutions with CAT driven ATM's. We will equip you with the tools necessary to keep your ATMs in balance. The employee(s) responsible for balancing the ATM Cash and Deposits would greatly benefit from this session.
Please contact the Lynx Learning Team for scheduling.
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